We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and no personally identifiable information is shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
- It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, by lawful request of public authorities and national security or law enforcement requirements, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
Information gathering and usage
When you register for 15Five we ask for information such as your name, company name, email address, billing address, credit card information. Members who sign up for a free trial are not required to enter a credit card.
15Five uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.
15Five may also use non-personally identifiable data submitted by Users to create and provide new services, features or content. For example, and without limitation, we may use data like employee pulse trends rates to publish interesting observations for informational or marketing purposes. 15Five will anonymize such data such that neither users nor Subscribing Organizations are identified.
15Five may internally perform statistical and other analysis on information we collect (including usage data, device data, referral data, and information from page tags) to analyze and measure user behavior and trends, to understand how people use our services, to monitor, troubleshoot and improve our services, and to create and provide new services, features or content.
When you access our Service by or through a mobile device, we may receive or collect and store unique identification numbers associated with your device or our mobile application (including, for example, a Unique Device Identifier (“UDID”), Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), device type, model and manufacturer, and mobile device operating system brand and model.
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
Cookies are required to use the 15Five service.
We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our visitors. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time, as we believe that there is no consistent industry standard for how to respond to Do Not Track browser settings.
15Five uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run 15Five. Although 15Five owns the code, databases, and all rights to the 15Five application, you retain all rights to your data.
Online advertising and controlling cookies
We may permit third party online advertising networks to collect information about your use of our website over time so that they may play or display ads that may be relevant to your interests on other websites or apps. Typically, the information we share is provided through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). If you access our service on your mobile device, you may not be able to control tracking technologies through settings.
Storage and transfer
15Five, Inc. may provide Personal Data to Third Parties and vendors that act as agents, business partners, consultants, and contractors to perform tasks on behalf of and under our instructions such as technical support, client education, billing, analytics, and communication. Such Third Parties must agree to use such Personal Data only for the purposes for which they have been engaged by 15Five, Inc.
15Five, Inc. recognizes potential liability in cases of onward transfer to third parties. 15Five, Inc. will not transfer any personal information to a third-party without first ensuring that the third-party adheres to the Privacy Shield principles.
Keeping information safe
15Five cares about the security of your information and uses commercially reasonable physical, technical and organizational measures designed to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Links to third-party websites and services
15Five, Inc. complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.
15Five, Inc. complies with the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from Switzerland to the United States.
15Five, Inc. is subject to investigatory and enforcement powers of the U.S. Federal Trade Commission.
In compliance with the Privacy Shield Principles, 15Five, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact 15Five, Inc. at: firstname.lastname@example.org
15Five, Inc. has further committed to refer unresolved Privacy Shield complaints to JAMS (Judicial Arbitration and Mediation Services, Inc), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS (Judicial Arbitration and Mediation Services, Inc) are provided at no cost to you.
15Five, Inc. has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.
EU Persons may have the option to select binding arbitration under the Privacy Shield Panel for the resolution of your complaint under certain circumstances. For further information, please see the Privacy Shield website. To learn more about the Privacy Shield Framework at https://www.privacyshield.gov.
EU Persons whose personal information is covered by this Privacy Shield Policy have the right to access the personal information that 15Five, Inc. maintains about them to correct, amend or delete such personal information if it is inaccurate or has been processed in violation of the Principles (except when the burden or expense of providing access, correction, amendment, or deletion would be disproportionate to the risks to the Data Subject’s privacy, or where the rights of persons other than the Data Subject would be violated). Requests for access, correction, amendment or deletion should be sent to: email@example.com
If Personal Data covered by this Privacy Shield Policy is to be used for a new purpose that is materially different from that for which the Personal Data was originally collected or subsequently authorized, or is to be disclosed to a non-agent third party, 15Five, Inc. will provide Data Subjects with an opportunity to choose whether to have their Personal Data so used or disclosed. To the extent required by the Privacy Shield Principles, 15Five, Inc. obtains opt-in consent for certain uses and disclosures of Sensitive Data.
15Five’s website and services are intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 18. If we learn that any personal information has been collected from a child under 18, we will delete the information as soon as possible. If you believe that we might have collected information from a child under 18, please contact us at [firstname.lastname@example.org].
15Five may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your 15Five primary account holder account or by placing a prominent notice on our site.
12 Gallagher Lane,
San Francisco, CA 94103
These Terms were last modified on March 7, 2019.