How we created the Manager Effectiveness Indicator: 15Five’s Insights from 60,000+ Managers
15Five’s latest product, the Manager Effectiveness Indicator, came from extensive research and hands-on learnings from over 60,000 managers using our platform, completing our courses, and engaging in transformative conversations with our coaches.
To create the most complete measure of manager effectiveness, 15Five took a multifaceted approach to understanding what managers need to increase performance, engagement, and retention, including the following:
- A literature review of over 100 industry and academic articles related to people management, as well as the most popular people management books, articles, videos, and frameworks
- Interviews with dozens of strategic HR leaders to understand what organizations need most from people managers
- Surveys about manager effectiveness, including over 1000 responses from strategic HR leaders, people managers, and individual contributors
- A comprehensive review of customer and stakeholder feedback about our platform, including our software, education, and coaching offerings
- Early adopter programs with 15Five customers to ensure that what we’re building makes the impact that strategic HR leaders need to succeed
What’s inside:
- A summary of our research findings
- The essential skills, behaviors, and competencies of successful managers
- How the Manager Effectiveness Indicator is built to measure both objective behaviors and observable competencies
- Best practices on communicating about manager effectiveness in your org