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Managing People
On Demand

Things Fall Apart: How to Support Your People During Disruptive Life Events

When an employee receives news of a death, a divorce, a disturbing headline, or a diagnosis, they need meaningful support.  However, most co-workers and managers have little idea of what to do or say.  Instead of offering impactful and relevant support, many default to silence or toss out a tired cliché.  

A 2020 report on workplace empathy showed that 76% of employees directly linked productivity to the presence (or absence!) of empathy.  How your organization supports people in the midst of hard times matters; it boosts mental wellness, drives retention, helps to attract talent, and alters brain chemistry.  

What if you could feel empowered to competently care for those around you at work?  In this interactive and inspirational session, workplace empathy expert Liesel Mertes will equip HR professionals to be workplace first responders, offering empathy and compassion when it matters most.

What You Will Learn

  • Identify common personal and organizational roadblocks to compassion 
  • Learn what to say (and what not to say) to people going through pain
  • Effectively advocate for increased empathy within your organization

Webinar Resources


Adam Weber
Adam Weber
SVP of Community at 15Five
Liesel Mertes
Founder & Workplace Empathy Consultant at Handle with Care Consulting
Register to watch this recording on-demand.