15FIVE CUSTOMER SUPPORT
Right expert,
right time
Get the personalized support, strategic guidance,
and expert partnership you need to maximize
performance, engagement, and business impact with 15Five.
15Five is here to support you
65+ years of collective industry experience
3-year average team tenure
Fast setup, real-time chat, and proactive support
Fast, friendly, and
human support.
-
Live chat during business hours with real humans
-
Instant access to guides and videos
-
Escalation paths for complex issues
-
Proactive, personalized help for your unique workflows
-
“This bot is the best I have seen. Very impressive!” — 15Five Customer
From setup to scale,
we’ve got you covered.
-
Tailored onboarding to accelerate time to value
-
Proactive project management and milestone alignment
-
Change management and adoption support
-
Integration with HRIS and business systems
-
Strategic guidance for complex or large-scale rollouts
Your answers, right
when you need them
-
Help Center with 1,000+ articles, guides, and videos
-
Searchable by role and topic
-
Built-in walkthroughs and tooltips
-
Embedded videos and AI-powered nudges
-
Onboarding checklists and adoption tracking
Helping you turn adoption into outcomes.
-
90% of managers onboard and adopt within weeks
-
Setup in minutes, value after first 1:1
-
Immediate insight visibility for HR leaders
-
“What a lifesaver — we launched Monday and it went flawlessly.” – 15Five Customer
